We pride ourselves in offering handcrafted quality products, which is why we offer a 30 day, 100% money back guarantee if you are not completely satisfied.

100% Satisfaction Guarantee - If you are unhappy with your purchase for any reason at all (or even for no reason), you can return your item(s) for a full refund or exchange: whichever you choose.

All returns must be undamaged and returned within 30 days of your purchase for a complete refund. There is no refund of shipping costs.

Contact us at acaciawoodcarvings@gmail.com.

Requirement: If you wish to return your item, you MUST contact us at acaciawoodcarvings@gmail.com so we can give you a unique return number as well as the proper warehouse address. Our products are stored in different warehouses across the country, so we need to give you the proper address for your return. If you do not contact us before returning your item, your refund will be processed minus the extra shipping cost to ship the package back to the correct warehouse. Thank you.

International Shipping: If you are located outside the USA, please email us at acaciawoodcarvings@gmail.com for an accurate shipping quote to your country. Also, most of our items can be shipped internationally, but some cannot. IF YOU DECIDE TO RETURN YOUR PURCHASE, YOU WILL BE RESPONSIBLE FOR RETURN SHIPPING COSTS. Thank you.

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